Helpline: 0303 3000 118

'My Penny Brohn'

Terms and conditions of use

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Terms and conditions of use

The following terms and conditions together with the Privacy Policy govern your access to and use of 'My PennyBrohn'. Please read these terms and conditions carefully.


Using or accessing 'My PennyBrohn' indicates your acceptance of these terms and conditions. Penny Brohn UK may change these terms and conditions or the Privacy Policy at any time by updating this page. You should visit these terms and conditions each time you visit the website to review the current terms and conditions by which you must abide. All communications regarding this website should be addressed to the Penny Brohn UK Webmaster at the following address

Charity Information

This website is operated by Penny Brohn UK; Registered Charity Number 284881.

Penny Brohn UK, Chapel Pill Lane, Pill, Bristol, BS20 0HH

Tel: 0303 3000 118


Access to and use of this website and the services offered are provided and permitted on a temporary basis and are subject to these Terms and Conditions. Penny Brohn UK does not guarantee the availability of the website or any of the services offered. Penny Brohn UK reserves the right to revise, change, modify, delete or suspend the content of any part of the website and/or any of the services it provides on the website without notice at any time in its sole discretion. Penny Brohn UK does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the website for any reason. Penny Brohn UK is under no obligation to update any information contained on the Websites. Penny Brohn UK reserves the right in its sole discretion, to terminate your access to all or part of the website or the services offered on the website with or without notice.

Intellectual Property Rights

Copyright and any other intellectual property rights in the pages and in the screens displaying the pages, and in the information, software and material therein and in their arrangement, is owned by IRIS Software Group Limited (© IRIS Group Limited 2009) and used under licence by Penny Brohn UK.

Penny Brohn UK is the owner of all Penny Brohn UK trademarks appearing on the website and reserves all rights in respect of such trademarks. All other trademarks appearing on the website are the property of their respective owners.

Your use of any services, software, information and materials available on the Websites may be subject to additional terms and conditions which Penny Brohn UK will notify to you at the time of downloading or access. Your download or use of such services, information and materials will indicate your acceptance of those additional terms.


No Warranty

The information, services and materials contained on the Websites, including without limitation software, text, graphics, links or other items are provided “as is”, without warranty of any kind and to the exclusion of all conditions, and other terms, which might otherwise be implied by statute, common law or the law of equity.

In relation to software applications available to use free of charge on the website, we do not warrant or represent that (i) the functionality of the software or your use of it will meet your requirements; (ii) your use of the software will be uninterrupted, timely, secure or free from error; (iii) any information obtained by you as a result of your use of the software will be accurate or reliable or (iv) that defects in the operation or functionality of the software will be corrected.

Whilst Penny Brohn UK makes every effort to ensure that the content is accurate and up to date, nothing on the websitew should be construed as legal or financial advice, advice in relation to human resources or employment related matters or associated services. Penny Brohn UK expressly disclaims any and all liability for errors or omissions therein and any reliance placed on such information and materials by any visitor to the website. By using the website you confirm that you have not relied on any content contained therein.

To the maximum extent permitted by law, Penny Brohn UK hereby expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Exclusion of Liability

To the maximum extent permitted by law, Penny Brohn UK expressly disclaims any and all liability for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with the websitew, services, materials or information contained therein, use of or reliance on this information, or in connection with any:failure of performance, operation or transmission of; error, omission, defect or delay in; or inability of any party to use, the website or the services offered on the website, or computer virus or line or system failure, even if Penny Brohn UK is advised of the possibility of such damages, losses or expense. This exclusion shall take effect to the fullest extent permitted by law.

Links to Other Sites

From time to time the website may also include links to other third party websites. These links are intended to provide further information and are not intended to signify that Penny Brohn UK endorses such website and/or content or is in any way affiliated with the linked website. Penny Brohn UK has no responsibility for the content of the linked website. It is your responsibility to check the terms and conditions of any other website you may visit. Further links provided by the websitew or resources are not investigated, verified, monitored, or endorsed by Penny Brohn UK and are used at your own risk. You may not create a link to the website from another website or document without Penny Brohn UK's prior consent.


Should you send any information, images, comment or data of any nature to the website by email or otherwise, you must ensure that such material is not defamatory or offensive, untrue, racially offensive or an incitement to racial hatred or otherwise in breach of an individual’s right to privacy or human rights or actionable in law in any jurisdiction. In the event that you do post such material on the website, Penny Brohn UK reserves the right to remove it without reference to you and co-operate with any investigation by the authorities or court order relating to it, any and all consequences that may directly or indirectly follow will be entirely your responsibly not the responsibility of Penny Brohn UK. You agree to indemnify and hold Penny Brohn UK harmless from any action or consequences that may arise in such circumstances, including any claims by third parties.

All information submitted via the wbsite including any questions you may submit to Penny Brohn UK whether via the support pages, emails to the editor, any live chat service or otherwise shall be deemed and remain the property of Penny Brohn UK which shall be free to use, alter, modify, decompile, electronically reproduce, distribute or publicly perform or display this information for any purpose, any ideas, concepts or know-how contained in such information. Penny Brohn UK shall not be subject to any obligations of confidentiality regarding submitted information except as outlined in the Privacy Policy or as otherwise specifically agreed or required by law.


Penny Brohn UK processes information about visitors to the wbsite in accordance with the Privacy Policy. By using the wbsite, you consent to such processing and you warrant that all data that you provide is accurate.

You further warrant that any data of any third party provided by you, whether by sending messages to our email addresses, filling in any forms, using any online chat service or otherwise, is provided by you with the full informed consent of the relevant party and is accurate. You will not provide any data of any third party concerning that individual’s race, ethnic origin, political or religious beliefs or physical or mental health or any information which may be considered sensitive information.

Penny Brohn UK shall have the right to disclose your identity to any third party who is claiming that any information or material provided, posted or uploaded by you to the website constitutes a violation of their intellectual property rights or of their right to privacy without liability to you.


These terms and conditions are subject to change. Any changes we may make to these terms and conditions will be posted on this page. You are bound by such changes and should therefore visit these Terms and Conditions each time you visit the website. Your continued use of the website following the posting of changes will mean you accept those changes.

Governing Law and Jurisdiction

This website is controlled and operated by Penny Brohn UK from our offices in England. Those who visit the website from other locations do so of their own initiative and are responsible for compliance with all applicable local laws. All access to and use of this website, including obtaining the facilities, products or services offered through it and any claims arising from, or related to, your access to or use of the website will be governed by the laws of England & Wales and you agree to submit to the exclusive jurisdiction of the English courts.